Uncovering neighborhood broadband and digital access needs Brooklyn Public Library (BPL) is committed to serving a diverse community in Brooklyn, which can mean expanding beyond the reach of building walls and exploring new models for engaging with patrons. This is especially necessary in a time when...
Using co-creation to guide EdTech adoption in NYC schools In 2010, the NYC Dept. of Education established its Office of Innovation (iZone) to help the agency adopt to evolving technology, increase resource access, and build infrastructure across its decentralized school system. Approaching the final stage of...
Using service design to promote a publicly-driven free tax preparation service. The largest municipal consumer protection agency in the country, The New York City Department of Consumer Affairs (DCA) works to protect businesses and consumers citywide, helping New Yorkers manage and protect their money. The Agency...
Building a unique visual identity to showcase a summit of Brooklyn’s leading creatives and innovators. TEDx independently organized conferences use share knowledge, innovation and "ideas worth spreading,” using short talks by interdisciplinary thought leaders. To highlight Brooklyn’s unique speakers, musicians, artists, and innovators, TEDxBrooklyn sought support...
Fundraising collateral to share a hunger nonprofit’s story. OUR STRATEGY Lunchbox Fund (LBF) provides a daily meal to orphaned school children in South Africa, fostering educational participation by ensuring their recipients arrive at school well-fed. In the wake of their upcoming annual gala, the nonprofit approached TYTHEdesign...
Empowering libraries to communicate their value in an increasingly digital landscape. Like many libraries, the Pennsylvania State Library system was struggling to effectively communicate their story, resources and value. The system was looking for a way to guide their librarians and administrators to consider new...
. A toolkit for cultural appropriateness surrounding HIV/AIDS education UNESCO works to create the conditions for dialogue among civilizations, cultures and peoples, based upon respect for commonly shared values. Identifying the need to address the cultural differences related to HIV/AIDS educational programing in the different countries where...
Creating a conversation-starting toolkit for ideation among social innovators. The Feast Conference for Social Innovation is an annual gathering of some of the sharpest, most relevant minds looking to shape a better future. Conference organizers wanted to spur conversation and ideation during their evening Worldwide Dinner...
An illustrated story map of the California Library’s adapting role in the community. The California Public Library System wanted to communicate its unique story, role, and resources to the hundreds of librarians in its system. The system was looking to create strategic communication material to advocate...